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Terms & Conditions Privacy Policy T&C Using Payment Gateway Cancellation & Refund Policy

All TravelBullz bookings are subject to the following terms and restrictions. Because you will be bound by these terms once the agreement is in effect, we ask that you read and understand them thoroughly. TravelBullz maintains the right to change, add, or remove any of these terms and conditions at any time without notice, and such changes will automatically apply to you once you book a tour or package with us. If you do not follow our terms and conditions, your account with www.TravelBullz.com may be deactivated and your services terminated.


  1. Pricing

Prices on our website or in our brochures vary depending on the services. For example, hotel prices are per room per night. For tours, prices are per person with SIC (Seat in Coach) and will be displayed with the total number of guests if searched on a private basis. It excludes any payments made by clients, such as visa fees, lodging charges, and gratuities to drivers or guides. In addition, changes in pricing may occur if your transportation or lodging service provider incurs any additional costs. All third-party attractions and items must not be sold at lower prices than their entrance prices. Discounts can only be given in conjunction with other products, and the highlighted rates must never be less than the attraction's gate fee.


  1. Mode of Payment

You can pay with a valid credit card or debit card, such as American Express, Discover, MasterCard, Diners, or Visa, after selecting your favorite tour provider or vacation package.


  1. Payment Confirmation

We'll send you a confirmation email as soon as your payment is received, together with a unique booking reference number and coupon. We recommend that you print the voucher because it is considered proof of payment.


  1. Disclaimer of Liability
  • We make every effort to ensure that the information on the TravelBullz website is accurate and genuine. If you find any information on this website to be inaccurate, please let us know by sending an email to Gurpreet@travelbullz.com  or via chat option on our website, and we'll do our best to correct it as soon as possible.

  • While we make every effort to keep the information current, there may be some inaccuracies or outdated information. Furthermore, website material is subject to change at any time without notice. TravelBullz makes no implied or explicit guarantees, warranties, or representations about the authenticity, accuracy, suitability, comprehensiveness, reliability, or availability of the information on the website.

  • We use cutting-edge technological solutions to keep the website up and operating in the most efficient and smooth manner possible, as well as to ensure that our IT infrastructure is free of errors and viruses. That stated, TravelBullz assumes no responsibility for and should not be held liable in the event the website is temporarily unavailable, or for any loss or damage incurred as a result of access to, or inability to use, the TravelBullz website due to virus assaults.
  • Links on the TravelBullz website may direct you to third-party websites that are not in TravelBullz's control. Apparently, we have no jurisdiction over and bear no responsibility for the information found on such websites.

  • Under no circumstances should TravelBullz or any of its employees, partners, agents, or sub-contractors be held liable for any unintended or consequential loss, claim, or decision resulting from the use of its website, content, or materials, including, but not limited to, business loss, data corruption, loss of goodwill or reputation, or loss of personal information.

  1. No Show Policy

In the event that you do not use a paid tour service in part or in full, TravelBullz will not issue a refund. This applies to all TravelBullz B2B tour services that aren't being used, such as city tours, transfers services etc.


  1. Cancellation Process

To cancel a reservation, please first cancel it on TravelBullz.com and then email us a written letter. It would be sufficient to send an email. When we receive your cancellation request, we'll acknowledge it via email, phone, or fax, along with any cancellation fees that may be due. Please be aware that TravelBullz is not responsible for any guest cancellation requests.


  1. Guest Refund Policy
  • The Guest Refund Policy is designed to assist guests in the case of a travel problem. It is valid for any guests who book a tour through the TravelBullz website. This will, however, be in compliance with the terms mentioned on your tour reservation voucher. While we'll do everything we can to refund your money if you need to cancel a tour or package booked through TravelBullz B2B, it's important to understand that private contracts are subject to a distinct set of policies. As a result, we are unable to guarantee that all tours and services advertised on the TravelBullz website will follow the same refund method or rules. As a result, the following policies are in effect:

  • Tickets: All tickets are non-transferable and non-refundable.

  • Unused Tours: There are no refunds for unused tours, partially used or unutilized portions of a vacation package.

  • No Show: If a guest fails to tell TravelBullz B2B about a tour cancellation or fails to arrive on time at the tour start location, TravelBullz B2B will not be held liable. In such instances, the reservation would be considered a no-show and will not be refunded.

  • Third party services: Some of the services provided by third parties may be non-refundable due to differing refund and cancellation policies. We usually provide the information at the time of booking.

  • You must have prior written authorisation in order to receive a refund for a tour service or package purchased directly from TravelBullz B2B. All refund policy choices made by TravelBullz shall be final and binding on both TravelBullz B2B and visitors.

  1. Cancellation Policy

The terms and conditions of each trip, as well as the cancellation policies of third-party suppliers, govern your ability to change or cancel a tour booking made through TravelBullz. As a result, depending on the trip type, you may be unable to change or cancel your tour booking, or you may be required to comply with specific limitations.


  1. Accommodation & Check-in & Check-out Policy

At TravelBullz, we strive to assist you in selecting an accommodation option that best suits your business or vacation needs. Because check-in and check-out policies differ from hotel to hotel, we recommend that you consult your hotel's website. TravelBullz, it appears, is not responsible for any late or early check-ins or check-outs. To take advantage of this, please send us an email with the guest's arrival time as soon as the booking is completed, or enter the same information in the special request column on the booking detail page. Please note that the guest's request is subject to availability.


  1. Website Usage

TravelBullz owns all of its material, including photographs, product details and descriptions, pricing information, and its logo. Any or all parts of the website may be viewed or printed, but they may not be used for any commercial, non-personal, or unlawful purposes.


TravelBullz B2B is committed to safeguarding the privacy and security of our valued customers' personal data. As a result, we deploy a cutting-edge electronic and technical security system to protect guests' private rights when they use our website or communicate with TravelBullz B2B employees. The provisions of this privacy policy will offer you with a clear understanding of how TravelBullz B2B will collect, use, and, most importantly, secure the information you offer us via any of these channels, such as email, company website, or agent.


  1. Information Collected on Individuals

When you contact TravelBullz B2B to enquire about our services or book a travel package, you will be asked to provide personal information such as your name, contact number, geographic address, email address, and payment information. By providing such information, you agree to allow us to use your personal information for other purposes that are relevant to you.


  1. Information Utilization

Personal information obtained from clients via the website, email, or other means is generally used to confirm reservations, verify credit card details, and process payments. This information is also given to an airline or accommodation service provider, depending on your desired service package, in addition to being used for activities aimed at improving the website's performance..


  1. Data Privacy

We guarantee that any information submitted by you at the time of booking will not be disclosed or sold by TravelBullz B2B. Even if we have to share your information with third parties such as hotels and airlines, we make certain that they adhere to our privacy policies and terms and conditions.


  1. Legal Disclosure of Information

We may reveal your personal information to comply with a court order or to protect the TravelBullz B2B rights.


  1. Non-Personal Information Collection

This refers to data collected by TravelBullz B2B from suppliers, third-party service providers, and web logs, which is primarily used to assess the performance of our website.


  1. Secured Financial Transaction

We employ advanced servers to safeguard your orders and process information to avoid any inconsistencies in terms of the use of your personal information. Your sensitive data, such as payment information, will be further protected by the use of advanced technical systems.

  • If you use the payment gateway to pay online with a Debit/Credit Card or Net Banking, you are doing so with the card owner's/account holder's permission (if you are not the card owner/account holder yourself).If the payment is not processed because of any reasons, then you are supposed to deposit cash in our Bank Account within next 24 hours, otherwise the respective booking will be cancelled. In such scenarios the booking/Reservation will be subject to availability.

  • If our risk management team finds a transaction questionable, we are required to identify the credit card holder before proceeding with the payment to protect your payment from potential fraud. To complete your transaction, you may be requested to send identification evidence and a front copy of your credit card. If you fail to submit the required documentation on time, your transaction/reservation will be immediately cancelled (for more clarity on this, you can get in touch with your nearest TravelBullz Sales Person in your region).

  • There is a chance that the booking will not go through due to a lack of availability or a technical problem when paying with a credit/debit card or a Net banking account. Our support team will reimburse the whole money (the actual amount the mentioned booking is processed for without deducting the applicable charges) to the same Credit/Debit Card or Net Banking account from which the booking was made within 24 working hours of the booking being made.

  • For using the payment Gateway, the user will be charged a transaction processing fee.

  • Even if the user cancels the transaction, the Agent/cardholder will still be charged processing fees.

  • If the booking is not processed due to a technical fault or is cancelled by the user, the refund will be performed using the same credit card, debit card, or net banking account that was used to make the original booking. (In the event of a cancellation from the agent's end, refund processing charges will be applied in addition to the cancellation charges indicated in the booking.)
  • Please contact us at for more information info@travelbullz.com
  • As a result, each service provider has its own refund and cancellation policy, which we follow. Refunds will also be made only through the original payment method.

  • Refund Policy and Process: Reservations that are eligible for a refund based on the cancellation policy indicated in each booking will be eligible for a refund (if applicable) and will be repaid within 15 working days of the cancellation request after deduction of payment gateway processing fees.


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